Facts and Questions
At Westwind Counseling Services we aim to make your experience as stress free as possible.
In an effort to relieve pre-appointment anxiety, we have provided answers to some of the most commonly asked questions.
Scheduling an Appointment
To schedule an appointment, please call our office at 770-919-5400. If we are unable to answer your phone call, please leave a voice message with your name and contact information. We will return your phone call within 24 hours. If you call on the weekend, we will return your phone call the following Monday. We look forward to speaking with you.
Paperwork
Our paperwork is minimal and takes approximately 10 to 15 minutes to complete. If you have any questions about the paperwork, please ask your therapist for clarification. For in-person sessions, you can fill out the initial demographic paperwork prior to the session using the patient portal or you may also arrive early to the session and complete the paperwork provided on clipboards in the waiting room.
Forms of Payment
Cash, Check, HSA/FSA Cards (that have major credit card logo), & Credit/Debit Cards (Visa, Mastercard, Discover, American Express).
Ages and Types of Clientele We See
We see ages 12 and up. Our staff are experts in providing individual, family, and couples counseling.
What Presenting Concerns Do We Treat?
We provide services to clients wanting to work on relationships, self esteem, conflict avoidance, depression, anxiety, stress management, trauma, obsessive compulsive, panic symptoms, phobias, sexuality/gender identity, adjustment to life changes, substance abuse, ADHD/ODD, mood issues, grief, parenting, self-harm, and PTSD. Our therapists work from models such as Cognitive Behavioral Therapy (CBT), Integrative Approach, Solution Focused, Adlerian, Humanistic, Cognitive Behavioral Therapy – Trauma Focused (CBT-TF), Family Systems, Gottman, Relational, and Emotionally focused Therapy.
How Long is Each Session?
Sessions are usually 45-55 minutes long. You can schedule longer sessions upon request, but they must be discussed ahead of time and agreed upon with your therapist.
More Questions?
If you have more specific questions you would like answered, please give us a call at 770-919-5400. We will be glad to answer them for you. If we are in session or do not answer, please leave us a voice message with your name, contact information, your question(s) and a good time to call back. We look forward to working with you.